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When We Are Closed

Please contact NHS24 Out of Hours Service  by dialling 111

When you contact the service your call will be dealt with in one of three ways:

  1. Where appropriate you will be given telephone advice on how to deal with your problem.
  2. You may be asked to attend your nearest centre where your problem will be dealt with by the duty doctor.
  3. If you are too ill to attend a doctor will carry out a house call.

Out of Hours will take effect from:

Weekdays: 18:00 – 08:00, Weekends: Friday from 18:00 until Monday 08:00.

Your call to the Out Of Hours Emergency Service may be recorded but confidentiality is assured at all times.

NHS 24

NHS 24 is a new telephone advice and information service, designed to meet your needs whatever time of day or night.

Telephone 111

or visit NHS 24 online

Out of Hours Complaints

If you have a complaint about the service provided by NHS 24 please contact:

John Grant

Patient Customer Relations Manager

NHS 24

Delta House

50 West Nile Street

Glasgow

G12 2NP

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
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