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Practice Management

Pauline Hutton

Dip Practice Management 1995. MIHM

Mrs Hutton is responsible for the management and administration of the practice. She would be happy to hear your views and suggestions about the service provided by the practice team.

Elizabeth Deane


Asistant Manager

Administration

IT Administration Team

The IT team are responsible for coding and summarising patient records.  They undertake the call and recall of patients for  chonic disease clinics as delegated  by the doctors.   The It team are aslo responsible for making sure that our IT systems up to date and working efficiently.  Lesley Strachan is responsible for registration.

Heather Bell
Marjorie Brown
Victoria Veitch
Esteban Bastido (m)

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Shirley Brenchley
Julie Cunningham
Karen Buchan
Susan Burns (f)
Maggie Anderson (f)
Sheena Anderson (f)
Lorna Holleran (f)
Ruth Gillespie (f)
Susan Treschman

Secretaries

Secretarial Department

The secretarial department is responsible for ensuring the smooth flow of referrals and reports. 

Sharon Kane
Gill Fairbairn
Julie Anderson (f)
 
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