Practice Management

Pauline Hutton

Dip Practice Management 1995. PMVTS Educational Facilitator

Mrs Hutton is responsible for the management and administration of the practice. She would be happy to hear your views and suggestions about the service provided by the practice team.

Elizabeth Deane


Asistant Manager

Administration

Sharon Kane (f)
Sheena Anderson

General Practice Administration Team

The team led by Sharon Kane perform a range of duties including clinical coding / summarising patient records and optimising the flow of administration / paper work for the doctors.   They undertake the call and recall of patients for  chonic disease clinics as delegated  by the doctors and also manage new patient registrations.   

Marjorie Brown
Susan Burns (f)
Jill Morrison (f)
Christine Cooper (f)
Susan Treshman (f)

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Julie Bryson
Susan Burns (f)
Sheena Anderson (f)
Lorna Holleran (f)
Susan Treschman
Victoria Veitch
Donna Tillbrook (f)
Jill Morrison (f)
Christine Cooper (f)
Gail Williamson (f)
Wendy Crosse (f)

Secretaries

Secretarial Department

The secretarial department is responsible for ensuring the smooth flow of referrals and reports. 

Sharon Kane
Gill Fairbairn
Julie Anderson (f)
 
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